You can return new, unused items within 30 days from the time of purchase for a refund of the original purchase price. Returned items must be new/unused, and in the original box and/or packaging with all tags included. There are no returns on parts that have been installed.  

• New, unused items purchased with Affirm financing must be returned within 90 days from the time of purchase.
• For complete bike returns please contact us will be happy to lend you expert guidance via phone, email , or chat.

• Nutritional/food products
• Custom-assembled products (a complete bike built of components you selected, a wheel build, etc.)
• Used or damaged merchandise. 

Please contact us for any returns at sales@missioncycles.net

All new products sold by Mission Cycles  are covered by the individual manufacturer’s warranty policy. 

Ultimately, each brand will determine eligibility for its warranty claims. 

Brand Warranties: 

Some manufacturers prefer to work directly with customers to expedite the process even more. 

Please contact us directly for any Warrenty claims

Delayed Refunds and Shipping: For the safety of our employees, we have temporarily reduced staffing so it may take additional time to process your return. Please be assured that refunds for returns will be processed as soon as possible.